- 1. Are your skincare products original?
All the skin care we carry is from authorized distributors of each brand either locally or overseas.
- 2. What if I have an allergic reaction to one of your products?
We stock products that are highly tested and safe for use. However, check the ingredients of the products prior to use if you have sensitive skin. If you notice a change in color or smell or if the product causes an allergic reaction, stop using it.
- 3. There are so many products, how do I know which one is right for me?
We have trained skin care consultants who can help you find a product that is ideal for your skin type and skin care concerns. If you need help choosing the right product, reach out to us on +254700 55 24 56
- 4. When will I see results?
In most cases, you’ll start to notice changes in your skin within just a few days. Within weeks, most users start to see improvements.
- 5. Do the products expire?
There is no definitive answer but once opened, skin care products expire between 4 months and 2 years, depending on type, usage, and exposure to bacteria. As a guide, keep your skincare products away from heat and don’t use your fingers to apply it. If the colour or smell change or if it irritates your skin, stop using the product.